Privacy Policy

I ​​​take your privacy very seriously and will only use your personal information to administer your account and provide the services you have requested.  By completing and sending the 'contact me form' you consent to me keeping information regarding you so that I can provide the best possible service to you.​​  This information will be kept following the policy below.

I do not discuss, or otherwise release any client details unless I have your written consent or unless I am required to by law.
To find out more about how I use your information, please ask during your free initial consultation.​

Mark Altree Hypnotherapy Privacy Statement 
This policy sets out how I use and protect the information you provide when using my services and accessing my website.
During your initial consultation and occasionally during your first session if needed, I will explain what personal data information I require, how it is stored, why and for how long.I intend to ensure that any data you provide is kept secure, managed respectfully and only used for the purposes for which it has been provided. 
On your initial contact with me or during our work I will collect your:
Name , Address,Email Address , Telephone Number, and any other information you choose to supply regarding the purpose of your enquiry.

How is this information used?
I need to use this information in order to make contact with you to discuss your requirements and for any future contact that may be required. 
I will ask you for your GP contact details and some basic health information: there are some conditions that are contra indicated for hypnotherapy and sometimes there are circumstance where it may be necessary to contact your GP before commencing therapy. I will inform you of this at our appointment should this appear appropriate.
I will ask you for details of your next of kin: this is used very rarely and only in emergency situations 
You do not have to consent to the collection of information, however, if you choose not to provide it, I may not be able to work with you.
It may be necessary to send text messages or emails etc to confirm or rearrange appointments or to provide you with information relating to the work we are doing.
I do not require, receive or need your bank details.
Under the General Data Protection Regulations which are effective from May 2018 you have the following rights: 
The right to be informed (which is why I have produced this policy) 
The right of access: if you wish to see your file then please ask.
The right to rectification: this is your right to request changes to any information I hold that is factually inaccurate. If you believe any of the information I hold on you is incorrect then please let me know as soon as possible and I will make the relevant changes. 
The right to erasure: given the nature of our work I am required to hold your details for a period of 7 years, after this your information will be securely destroyed. 
The right to restrict processing: I will only use the information for the purposes that I have stated above. I uphold the common law principles of confidentiality where the duty to keep confidence is measured against the concept of ‘greater good’. If in my opinion as a therapist there is good reason to believe that not to disclose would cause danger or serious harm to you, the therapist (me) or others then your GP or other appropriate agencies may be contacted. Only information required to ensure safety of relevant parties would be disclosed. Information may have to be disclosed without consent for the prevention, detection or prosecution of a crime.
The sharing of anonymous case histories with supervisors and peer support groups is not a breach of professional confidentiality. 
The right to data portability: this right is more relevant to IT companies e.g. the sharing of information when moving from one utility provider to another. I will not share your information without your specific consent, other than in the situations described above. 
The right to object: I will not contact you for marketing purposes.
The right not to be subject to automated decision-making including profiling: I will not use your information for profiling purposes.
Cookies
Cookies are small files which ask your permission to be placed on your computer's hard drive so that it can analyse web traffic to my website. Through this I can see which of my website's pages are being viewed. Most web browsers automatically accept cookies but you can modify your settings to decline them if you prefer. If you choose to do this you may find that you cannot make full use of my website.
Links to other websites
My website may contain links to other websites of interest. However, once you use these links please be aware that you have left my website and I do not have any control over other websites. I cannot be held responsible for the protection and privacy of any information which you provide when visiting such sites and these sites are not governed by my privacy policy. Please exercise caution and look at the privacy statement applicable to the website you are visiting.
If you have any questions please ask.